"We have contracted with POM since 2008 for bad debt collections and other special projects and we have always found their work to be exceptional. Specifically, the staff members assigned to our projects are extremely responsive, flexible and reliable. Their President, Jim Argutto, is in constant contact with my managers and me at all hours of the day and works tirelessly to ensure that we receive the highest quality service at all times.
Of note is POM’s ability to quickly structure programs that meet our unique needs. This has included setting up electronic file transfers, creating custom reports and establishing processes which are often outside of normal bad debt collection or billing practices. These projects have been extremely successful and we are pleased to continue our relationship with POM.
"I would like to take a moment to recognize the excellent work that POM has performed on behalf of our hospital. We have used POM collection services for many years. In the eight years that I have worked with the hospital as Director of Patient Accounts, POM has a consistent record of top notch performance. It is nice to know that POM is results oriented and this is evident in thier net liquidation rate. POM consistently ranks as a top performer for the hospital. What is even more important to know is that POM's performance excellence is achieved in a compliant manner...Over the years POM has made major investments in resources, people, and technology that has allowed POM to grow into the leader it is today. What is nice to know however is that POM still maintains the small company philosophy where every client matters and each client is given professional and courteous help with the wide array of collection, litigation, and billing programs.
I want to thank all POM staff for all the help they have given over the years."
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